Hampton Lovett have experience working in many market sectors

Why choose Hampton Lovett?

Our survey department offer the benefit of considerable experience and the highest level of experience in ensuring the rateable values are correct and fair, as well as securing reductions for our clients are entitled to.

Rates bills increase periodically for 2 reasons.

An annual increase that is applied from 1st April until 31st March each year to represent the change to the Uniform Business Rates Multiplier. For the current Rating Period the Government used September 2017’s Retail Price Index figure to increase the Business Rates multiplier in April 2018, for the 2018/19 financial year by 3.9%.

The second reason that Rates Bills will increase is due to revaluation by the Valuation Office Agency for the forthcoming Rating Period. Historically Rating Periods have lasted for 5 years. In November 2017’s Budget speech it was confirmed that Business Rates revaluations would take place every three years in the UK, rather than every five, and that the 2017 Rating Period would end in 2021 rather than 2022 as previously stated.

After 2021, the next Business Rates revaluation is set to be in 2024.

Tighter regulations mean that clients can expect a much better standard of service from their Agents. The appeal process was reformed considerably for the 2017 Rating Period, resulting in a process that is more bureaucratic and impersonal than for appeals previous years.

Our investments in new technologies, experience of our industry and commitment to excellence ensure to deliver an exceptional customer experience that is at the forefront of the industry.

Timescales for the appeal process are essentially managed by the Valuation Office Agency, and every case will be different. The VOA have advised that the timescale to complete the first stage of the Check, Challenge Appeal process is typically around 12 weeks.

The Valuation Office Advise that around 75% of cases are likely to see some form of resolution within this timeframe.

Many of our clients tell us that the service they have experienced from other Rating Surveyors has been below standard, whereas we have exceeded their expectations. We pride ourselves on our fresh, friendly and professional approach.

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I am very pleased to provide a testimonial regarding the work carried out by Hampton Lovett in connection with the recent successful appeal for our restaurant.

My business partner and I were particularly impressed by the chief negotiator assigned to our case, Mike Crisp: he was clearly very knowledgeable and experienced and also very friendly and approachable.

Above all, a highly satisfactory result was achieved and a significant rebate awarded in respect of our rateable value. Based on our experience, we would have no hesitation in recommending Mike Crisp and the team at Hampton Lovett in regard to rating matters.

Michele Abdou, Company Director at Pant-y-gwydr Restaurant

Advice and Guidance

Our dedicated surveyors provide advice and guidance to occupiers and landlords of every kind of commercial property.

Hampton Lovett’s team of Rating specialists have a wealth of experience in providing a comprehensive portfolio of services, including:

  • Reviewing Rateable Values and identifying grounds for appeal
  • Challenging excessive values and determining grounds for appeal
  • Providing representation at Valuation Tribunal hearings
  • Identifying and securing reliefs and exemptions
  • Securing Business Rates reductions due to a Material Change of Circumstances.
  • Compiled list appeals
  • Alteration appeals
  • Disturbance appeals
  • Referencing of clients’ properties to ensure accuracy of the list
  • Proactive applications for vacant/part vacant property relief
  • Local Authority rate relief
  • Management service dealing with rating returns and checking bills
  • Rates budgeting and planning

As part of our commitment to providing the highest standards of service to all our clients, we follow The Royal Institute of Chartered Surveyors (RICS) Rating Consultancy Code of Practice.

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